Firstcry.com — Ordered product quality not good and return not accepted by company

Address:	ONLINE FIRSTCRY
Website:	firstcry mobile app

I have ordered babyhub cot cum rocker on 12.10.2022 and delivered on 17.10.2022. I am not satisfied with the product quality and raised complaint for return on same date i.E. 17.10.2022 and contacted customer care on 18.10.2022 but they denied and request not accepted.
My request for the subject product that if the product is non consumable so we can return.
So i want to return the product babyhub compacto 3 in 1cot rocker cum study table order no. 9508992zta50195b4/ 12 oct 2022.