Firstcry.com — Product not delivered but update in their system product is delivered

Address:

B5, B BLOCK, DHURGA HABITAT, CORPORATION ROAD, SEEVARAM, PERUNGUDI

We are in continuous follow up with first cry team that our ordered item is not delivered, whereas your delivery person intentionally updated in their portal that the order item is delivered.

Till date no action has been initiated since Saturday i e on 02 July 2022.

Order details: Baby boy cycle with installation services

We have paid the amount of Rs 5411.49

Order I'd is: Confirmation mail for your FirstCry order no 6444893ZFJ17EA441

Please note the delivery boy contact no [protected], who is having my ordered item and don't want to deliver to the customer since Saturday.
Where as he updated in your system that the item is delivered.

Such a wrong business strategy service being adopted by first cry for creating panic situation for customer.

Kindly take up with first cry to return our money.