Firstcry.com — Refund not received latest

Last month i have booked (Sep 26, 2022)a Babyhug One Shoulder Choli & Glitter Printed Lehenga With Dupatta - Peach dress, delivered on Thu, Sep 29, but due to incorrect size i was requested return on
Fri, Sep 30 and returned the product (Sun, Oct 2), but still i have not received the refund amount, called multiple times they have mention the amount will be credit to your payment method in 7 to 10 working days, but still not. Regards the same i had sent mails multiple time also shared my CC transaction details, and i spoken with customer care, still not yet received. today i called to customer care they telling that we processing your payment today and you will receive next 10 working days. this totally unprofessional and wasting customers time and energy
Kindly request you to transfer the amount to my CC asap