Firstcry.com — Refunds

There was an order from October 2022. I returned two items from that and received a refund for them. I placed new order in March 2023. The company canceled my fresh order and refunded the amount after deducting the cost of two items that I returned in October 2022 with the reason saying that the items I returned are not matching with what was ordered.

The company claimed the money from my fresh order and even keep the items that were picked up in October 2022.