Firstcry.com — returning issue

Website:www.firstcry.com

I ordered 6-12m baby clothes but that clothes was too short.& damaged. When i am trying to return the product it is showing this is not returnable product. I am complaint to the customer service also but they are trying to convince the customer. And they said we are not reposble for that product and they said we con’t do anything. Please help for this and file a case on firstcry.com

In the bill second one is this product bill
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After placing 9 calls we are still awaiting technician visit from Firstcry to fix manufacturing defect of the baby crib. Absolute pathetic post sales service, horrible customer care, complete arrogance and don’t care attitude. A warning to all buyers - don’t buy expensive products from Firstcry. They are not fit for doing any business.

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