Firstcry.com — xpressbees delivery negligence and false information

Address: Chennai, Tamil Nadu, 600117

I ordered a product luusa falcon tricycle to gift for my daughter birthday on 15/02/2018, it reached the nearest delivery hub on 10/02/2018 but still not delivered when i checked the status in xpressbees tracking it say out of delivery and we all are available at home they didn't try any attempt to deliver. Instead they put wrong information that residence/office closed : can't deliver
For past 2day i am getting this information. If this product not delivered tomorrow i need to go for canceling this product. Its waste of time and money waiting for the product when we get messages that the product is out for delivery
Awb no.[protected]
Please take necessary steps to get it delivered by tomorrow