Firstcry — firstcry charged(rs. 475) us almost double the mrp(rs. 194) mentioned in the cucumber brand price tag for cucumber brand short (xl size | |||
Hi, On 27th October morning we purchased 2 cucumber brand shorts (size XL) from Firstcry Vidyaranyapura, Bangalore, Karnataka - 560097. Bill No: T1-2295 Concern 1: There were 2 price tags on both the shorts one from cucumber brand and one from first cry. The MRP mentioned by cucumber on both the shorts is 194. But the price mentioned on first cry tags are different for both the shorts one is 194 and other one shows 475 (almost double the MRP mentioned by the brand). When questioned the store manager, without even looking at the price tags he rudely said that is firstcry cost and he can't do anything. How can you charge more the MRP? There seems to be mistake in the fristcry price tag of one of the shorts, instead of correcting the mistake, firstcry charged almost the double the MRP mentioned by the brand. On questioning he was not courteous enough to check the mistake made and address the concern. Concern2: While billing my husband was not willing to give his mobile number as we do not want any promotional ad messages. The store manager was insisting we can give some random number just for billing purpose, my husband refused to do so. Now the store manager has entered some random number himself on the mobile and even a random name on the bill which again is not ethical. I have attached screenshots of bill, price tags and the shorts we bought today. I have mailed firstcry customer care also about the same. But have not got any update on action taken(only auto generated mails sent). If you need any more information to act on this concern you can mail us and/ or contact us on below numbers: BalajiVikram: [removed] Ambika: [removed] Regards, Ambika & BalajiVikram Was this information helpful? | |||
FirstCry.com customer support has been notified about the posted complaint. | |||
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