Firstcry — refund

Address:

SHREE HARIPRIYA BHARATGAS PATIL BUILDING NEAR SHARADA HIGH SCHOOL SAPTAPUR, DHARWAD, Dharwad, Karnataka, 580001

A product I booked on 01/01/2020, and immediately I cancelled 01/01/2020, from that day to till today I didn't get my refund amount...and many time i send the mails to firstcry customer care but no used. One madam her name Aliya shaikh called me and they said some technical problem we are not refund your amount we will refund your amount but we need some more days...one of the wrost service i have seen in my entire life
Dear sir/Madam,
I hope you resolve this problem