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Fitness First Gym Complaints & Reviews

www.fitnessfirst.net.in
3.2
Updated: Apr 5, 2025
Complaints 52
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33
Unresolved
19
Good! Fitness First Gym values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Fitness First Gym step up their efforts to fully resolve all complaints 👍
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C
capt_saurabh2006
from Gurgaon, Haryana
Oct 7, 2010
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COMPLAINT AGAINST DEFICIENT SERVICES AND BREACH OF PROMISE

Address: Gurgaon, Haryana

Registered Post / Speed Post
To
Shri Vikram Bhatia,
Managing Director,
Fitness Firsat India Pvt. Ltd.
Ambience Mall, Gurgaon
Subject: Complaint against the deficient services and breach of promise
Dear Sir,
When I joined the Fitness First India Pvt Limited, Platinum Tower, 5th Floor, Ambience Mall, Gurgaon I was given a clear understanding and assurance
( by Mr. Alok) :-
1. That...
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J
jjam
from Basi, Punjab
Jul 27, 2010
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poor service

Address: Central Delhi, Delhi

BEWARE and don’t let Fitness First DELHI sell you any long term memberships! Realize that FF Delhi Club has limited long term members who have remained with them because of convenience owing to proximity; else, the club would definitely have ‘very’ limited long term members. They only seem Customer friendly to the new ‘hunts’, later, there overall manager Vikram Aditya Bhatia expects the Customers to follow his [disguised as FF’s]...
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A
asma
from Mumbai, Maharashtra
May 14, 2010
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Cheaters

Address: Delhi

I joined fitness first recently they are cheaters they dupe their customers they keep on charging you even i[censored] dont use their services.I was operated for surgery in upper abdomen and informed Prashant Gautam their consultant about the same and asked him to adjust my membership.Despite of that they still charged me. for next month .Now i want cancel the membership they again want to levy a heavy charge on me.They charged me on my card without...
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W
worldtracer
from Kolkata, West Bengal
Apr 28, 2010
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No refund of amount

Address: Gurgaon, Haryana

Dear Sir/Madam,

While taking membership, I was told that the club accepts only credit card payment. I did not have credit card. So they asked me to pay starting mnth fees thru debit card and said, that the membership will be pending till i dont provide credit card details. They have a policy to take carbon copy of the credit card. Due to this policy, none of my friend could give me their credit card. Now, on same day just after...
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C
cajitendergupta
from Chennai, Tamil Nadu
Apr 26, 2010
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sona and steam bath not working since past one month and assured discounts are not being given.

Address: Delhi

Fitness First Connaught Place closed sona nd steam bath one moth back in mondat0wednesdat 6am-4 pm due to ndmc water shortage, but showers are open. Kindly tell me whether waters is used more in showers or in sona and steam bath.

Further I was offered many discounts by the sales executives, but they are not bothered of crediting the same in my accounts, its almost 5 months since I joined.

Kindly note ......
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M
MYRNA V. ARCEGA
Mar 2, 2010
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refusal to pay the monthly due charge by fitness first

I refuse to pay the monthly dues charge by fitness first because I stopped going to fitness first since Dec. 2009 because the agent told me that after 4 months my contract is automatically cut off so I expect that they will not charge me in the folllowing months. Last Jan. I received my statement of accont from you and I was surprised that I had been charged by fitness first so I called up immediately about this matter but they have a lot...
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S
SAMIR WHIG
from Gurgaon, Haryana
Dec 8, 2009
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COMPLAINTS AGAINST NEW DELHI FITNESS FIRST BRANCH MANAGER MS DEEPIKA DUGLANI

Kind att: MANAGEMENT
SUBJECT: - COMPLAINTS AGAINST NEW DELHI FITNESS FIRST BRANCH MANAGER MS DEEPIKA DUGLANI

I am Samir Whig , I am 06 months old member in fitness first working out in new Delhi connaught place branch , member ship no is 1010862 ,

Today morning that is 8 th December 2009 after my workout I went to reception to change my card as your policy you take genuine cards and give us duplicate...
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D
Debalina Mukherjee
from Chennai, Tamil Nadu
Aug 11, 2009
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Overcharging of services

I have membership of Fitness First (bangalore, eva mall). I had paid all the advance amount required during joing in Apr 09. However 04 May 09, Fitness First had charged Rs. 3254 again on my account. This was brought to the notice of Mr. Sayed who is the manager of the place and I was assured that the same shall not be repeated. However a transaction again was made on 01 Jun 09 and I when I raised my discontent I was told that I shall be...
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R
rehana khan
from Mumbai, Maharashtra
Jun 20, 2009
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i want my post dated cheques to be returned by fitness first gym as i have stoped going to gym since last three months

hi, im rehana khan i joined fitness first gym in month of fab 09.i issued them 18 cheques of 3315 rupees each as membership for every month... i stoped going 2 gym in the month of march...informed the staff dat i m not going 2 cum for the month of april..they took a penalty of 663 rupees n they told me dat they vil not send this cheque for clearance...but they sent it for clearance...when i asked them the reason they said they are really...
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P
Pranvat Singh
from New Delhi, Delhi
May 21, 2009
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Fitness First india Pvt Ltd Complaints - Cheating and harassment of the customer

Fitness First india Pvt Ltd Complaints - Cheating and duping the customer

Cheating and harassment the customer
Hi,

This is to bring to your notice that I have been cheated by a fitness company i.e. Fitness First India Pvt Ltd(Delhi, CP Branch) which actually made so many false promises at the time of closing the sale but did not deliver at all and ended up in the most pathetic and worst service one can...
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A
anshika
from Mangalore, Karnataka
Apr 24, 2009
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CHEATED US

this complaint is regarding mr.ANKUR ARORA general manager of fitfessfirst Bangalore (India). He CHEATED me and my friends and took our signature unkownly. He did not inform us about the terms and conditions of fitnessfirst club. He played with our innosence and when we come to know about their conditions we sent a written mail to mr. ANKUR ARORA and did not attend any of the session of fitnessfirst from the very first day of joining date....
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A
Anna Philippova
Oct 4, 2007
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bad customer treatment

Dear Sir/Madam
I’ve been member of Fitness First Holloway Branch since 2006 . From March 2007 I began my University course at evenings combine to my full-time day job , I found location of Holloway branch no longer convenient for me , because most of the time I had to spent at Central London . I brought this issue to discuss with Holloway branch Manager .
From beginning , I was willing to take over membership of FF Chancery...
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