[Resolved] Flipkart — Cancellation of my order without sufficient reason | |||||
I have ordered Samsung galaxy on8 mobile on 03/10/2016 during big billion days offers. And I have paid the amount through my SBI card EMI option and my payment was processed. After a few days I got a message on 09/10/16 that my order is about to be delivered on the very next day on 10/10/16 and if I want to reschedule it then I can proceed with a given link. And what a foolish thing I have done that I followed it and rescheduled it to 15/10/2016. On 11/10/2016 I got a message like this " Hi order for FMPP[protected] with the SAMSUNG GALAXY ON8 (GOLD 16 GB) SAMSUNG EVO 32 GB MICROSDHC CLASS 10 48 MBS MEMORY CARD could not be delivered and has been cancelled due to non-serviceable by Ekart Logistics. Please place a new order with an alternate serviceable address and pin-code and we will surely have it delivered to you. When I have ordered then it was showing that the item will be delivered to the given pin code and as such the order has been processed at your end Otherwise I cant place the order without your consent. Now I want my item should be delivered as per your promise or otherwise face the heat. I don't know where I would go may be a consumer court can solve this. Do as per procedures Regards A Shanmukha rao Was this information helpful? | |||||
Nov 26, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Flipkart Customer Care's response We informed customer that order was cancelled due to non serviceable area.
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