[Resolved]  Flipkart — cancelling the order on your own and terming the same as if i had cancelled it

Address:G-1 TC15/2214, LEKSHMI NAGAR ,LIC LANE, Thiruvananthapuram, Kerala, 695004

I had ordered a mobile on exchange of redmi 4along with protection and a case vide od[protected] your courier had come and without performing the checks you stipulated had bluntly refused the same assigning reason only known to them. I had contacted the help centre and upon their instruction on 21.4.19 had sent the photos relating to the product to be exchanged. It was repeated on 22 and23. Today i receive a message saying that i had requested return. No decision was conveyed to me and no checks as stipulated were done. If it was a policy that your decision is retuning, i need not be accounted for having instructed and all the drama of repeatedly asking for the snaps. This is really insulting.
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May 25, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 24, 2019
Updated by Sudhakaran U P
Refer your email incident IN[protected]
Verified Support
Apr 24, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Comments

Is this Flipkart customer care.?.After providing the order no and incident no you reply that you are not able to trace my account details.very pathetic state of affairs.
Cheating with customer.my phone(lg g7+)is in falwless condition still they denied my buyback claim.pickup has zero knowledge of tge subject matter.
I requested many times but wish master could not delivered me product . order no. OD[protected]

Yardley London Gentleman Citrus and Wood...
Seller:
BALAJI121
I paid for 2 items of RS 690 it deducted from my account but order is not confirmed yet.kindly see the matter and resolve ASAP. I paid for this item using sbi net banking transaction was successful and money is deducted but order is not confirmed why?kindly resolved.

Just now I ordered fast track watch I payed it through net banking but it displayer error oh snap something went wrong ur transaction is cancelled but from my bank account 1950 rs has been payed for flip kart payments
Mera product nhi pahucha
I can't login to my account . Even after resetting my password. When I try to login . It says login unsuccessful. I tried several times to login because I have some reward points in flipkart plus . I login with my mobile number.
My login id . [protected] .
Account holder name : unmesh
I have been calling on flipkart customer care number since morning and all their executives are busy the whole day. How do I connect with them? I have got a letter saying i have won some lucky draw contest on flipkart. I want to know if that is fake and if it is I want to file a complaint against them.

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