Flipkart — chargeback

 
1 Review
Main Bazar Gursarai, Gursari Garautha, Uttar Pradesh, India
 Archit12 on Sep 11, 2019
I purchased realme c2 mobile phone ₹5999 from flipkart on 24/08/2019 and done full payment by debit card but order was cancelled on 24/08/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# p1908232100563149196411 but customer service is saying they can file nothing like chargeback and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Complaint Status


[Sep 11, 2019] Flipkart customer support has been notified about the posted complaint.
Updated by Archit12, Sep 11, 2019
No any help by this complaint
Verified Support
Flipkart Customer Care's response, Sep 11, 2019
Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 24 Aug 19 and this should have been credited in your Phonepe account by now. Hence we are closing this complaint from our end.
Updated by Archit12, Sep 11, 2019
But we do not receive my refund in phone pe
Updated by Archit12, Sep 12, 2019
We do not receive my refund
Flipkart eat my money
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    Flipkart - chargeback