[Resolved]  Flipkart — Cheating On payment terms & cansilation of order

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Ma’am, I had ordered a Canon EOS M Mirrorless Camera (OD[protected] from flipkart site (i.e – Flipkart). I made payment of 16999 Rs from my Citibank credit card (On 06 Oct 14) Later on I received information form Flipkart side that Flipkart have considered my order for two camera’s (One on Credit card payment & Another on Cash on Delivery- Second one I never ordered - Order No.- OD[protected] I received a sms from Flipkart side asking for me whether i want both orders or just one, as i have ordered & payed for just one so i replied with one only, Flipkart then saying that you have cancelled one order and the second order is on the way, without informing me that that order is COD(Cash on Delivery) Now I am being cheated hear as 1) I did the payment already in advance so there is no point of COD and there is a cash back offer of 10% on my citi bank credit card (i.e1700 Rs) 2) By sending my order on COD I was not mentally & financially prepared for cash on Delivery 3) I want Credit card payment mode 4) I loosed my credit card point benefit 5) Lost confidence in ONLINE site & company Please contact on ([protected]) & Use Email Id - K.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

We sincerely regret the inconvenience caused to you. We are unaware if the product was bought by our authorized dealer. Please check http://www.canon.co.in/business/web/salesnet … to confirm if the dealer is an authorized one. If yes, please call us at[protected] or at[protected]Prefix your city code while dialing from mobile phone) and register a complaint.

Regards,
Canon India

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