[Resolved]  Flipkart — Flipkart blocked my account 2 years ago but didn't deactivate my Flipkart Pay Later option

Flipkart blocked my account 2 years back and i tried contacting flipkart to unblock my account for which i didn't receive proper response from them.
It is flipkart's responsibility to close my Flipkart Pay Later option as well when they blocked my account which they failed to do.
I didn't had any pending payments in flipkart pay later so i thought the pay later option and loan account from IDFC bank might have closed.
But IDFC First bank are charging me interest from 2 years and now the loan amount is around Rs.13500 which is also reflecting in my Cibil Report and they have also wrote "written off" in my report. My credit score has been reduced from 760 points to 500 points from which i'm not able to take any loans from any of the banks.
IDFC First Bank has not sent me a single mail or message about the loan amount, directly they have updated pending loan amount in the Cibil Report.

Please Flipkart and IDFC First Bank help me and resolve the issue as early as possible.

Name: Sanjay
Ph no: [protected]
mail: [protected]@gmail.com