Flipkart — Flipkart team unable to clarify orders are prepaid or cod

Flipkart — Flipkart team unable to clarify orders are prepaid or cod

D Dipti Debnath Oct 22, 2021 Nov 27, 2021 This thread was updated on Nov 27, 2021

Raising as issue as a seller with flipkart how to check new orders are prepaid or cod before dispatching to buyers. The account i am handling as a self ship ordres so it is very important thing for me to know orders are prepaid or cod. Flikart is not helping at all. Initially flipkart manager told me all slef ship orders will be prepaid by default which is not a case. After delivering al orders as prepaid, suddenly got to know from a buyer the order was cod. Riased so many indients with flipkart but no policy at all. No managers helped on this. Want to file a case against flipkart +1 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2021 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you. Oct 29, 2021 Updated by Dipti Debnath Incident: IN[protected] is open with flipkart. All the orders successfully processed. Customers got the products delivered. All orders had valid tracking ID since the orders processed through self-ship method. Flipkart denied to pay for all the products which are successfully delivered to buyers. We also have shared poof of delivery to flipkart (POD), but flipkart didn't respond after that. Below are sample orders which are delivered more than a week ago. All tracking numbers are showing delivered. https://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected] https://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected] https://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected] FLIPKART IS A BIG SCAM & DISHONEST MARKETPLACE... THE FUTURE OF FLIPKART IS VERY BAD...LOT OF BUYERS AND SELLERS KNOW THE FACT WHICH MADE AMAZON AND OTHER MARKET PLACE WINNERS... Oct 30, 2021 Updated by Dipti Debnath AFTER MY LAST REPLY, RECIIVED A REPLY FORM FLIPKART. SEE BELOW. FLIPKART EXECUTIVES DO NOT KNOW HOW TO WRITE AN EMAIL EITHER. CAN ANYONE HELP ME TO UNDERSTAND THE MEANING OF BELOW EMAIL? "Rackchhanda Mohanty (Response By Email) (30/10/2021 10:17 AM) Hi Team, 3pl is not the concern team."[protected] REPLIED BY FLIPKART Oct 30, 2021 Updated by Dipti Debnath A MISSED CALL RECEIVED FROM [protected]. The call duration was for hardly 10 seconds. FLIPKART CUSTOMER SUPPORT IS SO UNPREFESSIONAL. THEY SPOILED MY BUSINESS. LETS SEE HOW FLIPKART CONTINUES DIRTY GAME. Oct 30, 2021 Updated by Dipti Debnath AN ### AGAIN REPLIED FROM FLIPKART ASKING POD. WE SHARED POD ONE WEEK BACK. WE SHARED AGAIN TODAY. HOW MUCH FOOL EXECUTIVES FLIPKART HAS? IF FLIPKART DON'T WANT TO PAY THEN WHY SO MUCH DRAMA? @EVERYONE, PLEASE CHECK BELOW TRACKING IDS TO SEE PROOF OF DELIVERY, FLIPKART IS A BIG SCAM. HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected] "Aakash Chourey (Response By ) (30/10/2021 08:55 PM) Dear Seller, We acknowledge your request regarding Dropship. We informed you to please share the POD on the Email ID we provided on this ticket. Order ID: OD[protected] return \|[protected] OD[protected] return \|[protected] OD[protected] return \|[protected]"[protected]FLIPKART SELLER SUPPORT Oct 31, 2021 Updated by Dipti Debnath HOW TO KNOW A SELF-SHIP ORDER IS PREPAID OR COD? FLIPKART CAN'T ANSWER THIS. SEE THE JOKE OF FLIPKART. GOD BLESS THIS MARKET PLACE. NONE OF THE MANAGERS DON'T BOTHER ABOUT THIS FAILURE. WE AS A SELF-SHIP SELLER SENDING ORDERS TO THE BUYERS, BUT HOW TO KNOW PAYMENT NEEDS TO COLLECT FROM BUYERS OR IT'S PREPIAD? SHAME ON FLIPKART. THE ORDER DETAILS MUST HAVE HAVE AN ENTRY FOR PAYMENT METHOD. ANY CLASS 10 CHILD ALSO CAN DESIGN THAT FEATURE. Nov 06, 2021 Updated by Dipti Debnath We have delivered the products as PREPAID since we didn't get any update from flipkart. Now drama not ended here. Any one can see products are delivered, but flipkart marked only one product has been delivered. HTTPs://WWW.delhivery.com/track/package/[protected] I NEVER SEEN SO MANY CRAZY THINGS BACK TO BACK. I WILL HIGHLIGHT EVERYWHERE ALONG WITH PROPER EVIDENCE. HOW MUCH SCAM MARKETPLACE FLIPKART. AND THERE WERE 3 ORDERS WHICH WERE DELIVERD 15 DAYS AGO, NO BODAY FROM FLIPKART ACCPTED THE PRODUCTS WERE DELIVERED. HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected] Everyday flipkart is asking to share POD and we are sharing for last 15 days. How much full of ### are there in flipkart, I can't even imagine. No solution provided till date. Nov 18, 2021 Updated by Dipti Debnath FOOLKART TEAM OF #### STILL DIDN'T CONFIRM ABOUT THE PAYMENT WHICH WAS DELIVERED A MONTH AGO. WE HAVE SHARED POD AS WELL MULTIPLE TIMES. ALL IDIOTDS ARE RUNNING FLIPKART TOGETHER... BELOW ORDERS DELIVERED TO BUYERS BUT FLIPKART DENIED TO GIVE ANY PAYMENT. THERE ARE MANY MORE SIMILAR INSTANCES HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected] Nov 27, 2021 Updated by Dipti Debnath Now got a reply from TEAM OF ###, "subhojit roy (Response By ) (27/11/2021 03:06 PM) Dear Seller, We apologize for the delay taken to provide you the resolution against the query Dropship - Incorrect Order Status. We would like to inform you as per the validation the below-mentioned order ids are got canceled by buyer side. OD[protected]Cancelled OD[protected]Cancelled OD[protected]Cancelled We request you to kindly arrange a reverse pickup from your own logistic partner as flipkart is not liable for dropship orders. We appreciate your patience and understanding."... FLIPKART, THE TEAM OF ###. SEE THE PROOF BELOW. ALL 3 PRODUCTS DELIVERED TO THE BIYERS ONE MONTH AGO. AFTER A MONTH FLIPKART TEAM OF ### NOW SAYING ALL ORDERS ARE CANCELLED. @ENTIRE FLIPKART, I DELIVERED ALL 3 PRODUCTS AND MY HARD, HONESTLY WAS INVOLVED TOWARDS DELIVERING PRODUCTS ON TIME. BUT THE ENTIRE TEAM OF ### WILL NOT BE ABLE TO DIGEST MY MONEY. POSTING HERE, JUST TO EXPLAIN HOW BIG FAMILY OF ### ARE THERE IN FLIPKART. FLIPART WILL NOT BE ABLE TO SUSTAIN. I LOST MY MONEY, BUT WHOEVER INVOLVED IN THIS SCAM WILL SUFFER FROM DEEP TROUBLE. HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected] HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]
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