[Resolved]  Flipkart — mobile number change without otp from old phone

Address:Kadavil House, CMC 11, Cherthala P.O Alappuzha, Alappuzha, Kerala, 688524

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
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Mar 16, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
Complaint comments 

Comments

I was trying to get a call from flipkart customer care from last 1 week but not getting a single call because the number i updated is not active .

i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart accoun

Not getting any help/support from flipkart . Could you please escalate my problem

Registered phone number: [protected]
email id: [protected]@gmail.com
New phone number: [protected]
I had created flipkart account many years back with a mobile number. Presently I am not using that Mobile number and got expired that number. Please, help me in replacing the old number with new mobile phone the number.

My email id:
[protected]@gmail.com
I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me @flipkart
Registered phone number- [protected]
New Phone number - [protected]
Email id - [protected]@gmail.com

I lost my registered mobile number and cant update my number on flipkart. Please help me with changing my number.
Name: Nitesh
Hi I am facing the exact same issue, my outdated Flipkart I'd number is[protected].
My current number is [protected]
My current email is [protected]@gmail.com

I hope I receive help
have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
I dont have access to my old mobile number. I want to change it to new number. I cannot do this as OTP is also send to old mobile number.
Pls assist me on this.

Old number: [protected]
new number: [protected]
email: [protected]@gmail.com

I have created flipkart account few years back with a mobile number (aircel) that company get closed so i donot have acess to that number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. My old mobile number [protected] email ID is [protected]@gmail.com

I have lost my registered Mobile No. But i have my registered Email ID and i want to change it to my current Mobile No. Can you please assist
Owais sayyed's reply, Oct 3, 2021
I also want to change my mobile number but they asking me otp on my old mobile number
I want to change my old number without otp on my old number please help me

i also face the same issue.plz help in flipkart
my registered num is [protected] which i lost
my new num is [protected] which i wanted to update
user name:silpa anna thomas
mail [protected]@gmail.com
I have lost access to my registered phone number and am unable to update it to my new one, since the verification process involves an otp sent to my old phone number which I can't fill in.
Further, I'm facing an issue with an undelivered order, and an email sent to me mentions that they have been trying to establish contact with my earlier phone number which is inaccessible. Hoping to resolve both issues as soon as possible.

registered phone number: [protected]
current phone number: [protected]
current email id: [protected]@gmail.com
Thank you.
I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me @flipkart
Name: Mohamed Sufail
Registered phone number: [protected]
email id: [protected]@gmail.com
New phone number: [protected]
I do not have access to my registered mobile number
So I can not move with new one
Kindly change mobile number
Name: Srikanta Kumar Baidya
Registered mobile no: [protected]
New no: [protected]
I have lost access to my old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i can't update my account to new number. Please help me @flipkart
Name: Aslam Bagwan
Registered phone number: [protected]
email id: [protected]@gmail.com
New phone number: [protected]

I have lost access to my old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i can't update my account to new number. Please help me @flipkart
Name: Aslam Bagwan
Registered phone number: [[[protected]]]
email id: [[iamasslam17]]@gmail.com
New phone number: [[[protected]]]
Hi I am facing the exact same issue, my outdated Flipkart I'd number is [protected]
My current number is [protected]
My current email is prashant.[protected]@gmail.com
Hi I am facing the exact same issue, my outdated Flipkart I'd number is [protected]
My current number is [protected]
My current email is prashant.[protected]@gmail.com
Hi,

I have the same problem. My old contact number is [protected] which I no longer have access to. I want to update my number to [protected]. Email address associated with my account is [protected]@gmail.com

Please help.

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