[Resolved]  Flipkart — not delivered even after 4 weeks of estimated delivery

Address:Mumbai City, Maharashtra, 400705

Order number : od[protected]

Product: acer laptop, qty 2, price 13999 each, for my office purpose

Order date: 1.10.2019 at the time of big billion sale

Delivery date : 9.10.2019

Revised delivery date: 22.10.2019

Today : 6.11.2019

I have been calling flipkart for this issue from few weeks now but they only say wait for some time. I even asked them to send me the location if you cant deliver and i will send my person to collect it, but they have no idea where it is and only answer i receive is wait for some.

They want me to cancel my order and reorder it, the current price is 20000 inr for each laptop which is increased by 6000.

This is pure fraud and scam they are running by offering big billion day sale.

They want you to place order for products that they dont have and cannot deliver, even if they do it with 30 % of the customers, the amount of money they get is huge and later on they tell you to cancel it.

Because of this i also missed:

1. Discounted rates which were available from other vendors like amazon and paytm at that time. The same product was available around 16000 on both the portals which is now 20000 +.

2. Money blocked for more than 5 weeks

3. Loss of time and again reordering it at a higher price

I ordered one more asus laptop same time which i got within the delivery date.
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Mar 4, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Flipkart Customer Care's response
We will revert on.
Nov 08, 2019
Updated by Ashwingupta17
TODAY 8.11.2019

STATUS: STILL WAITING
Nov 12, 2019
Updated by Ashwingupta17
DATE: 12.11.2019

STATUS: STILL NO UPDATE, ONE ORDER CANCELLED BY FLIPKART AND COMPLAINT SHOWING RESOLVED
Verified Support
Jan 30, 2020
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 11 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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