[Resolved] Flipkart — OD[protected] Expected Delivery - 31st October 2020 | |
Dear Sir/Madam, Greetings for the day! Despite my attempts to try and talk to some senior executive in Customer service and make the point, it seems the "TECHNICAL ISSUES' always stop at the customer service executive. I have been given false assurances till 11th Nov that the product will be delivered and the same have been continuing now for the next date 18th Nov. I have been asking for a simple and logical (as per my humble common sense) question - kindly provide me with the TRACKING ID where I can track my product and know that it is actually on the way. The TRAKING ID[protected] Tracking id is incorrect)provided or is in records with your team "DOES NOT EXIST" . So, either the SELLER or the COURIER PARTNER is selling you lies and I am the one suffering here. IF YOU CANNOT TRACK IT, ASK THE SELLER TO SEND THE REPLACEMENT, BUT DO NOT ASK ME TO WAIT ANOTHER 7 DAYS AND THEN DO THE SAME EXERCISE OVER AGAIN!! I AM EXPLORING ALL AVENUES TO GET THIS ISSUE ADDRESSED BUT HAVE FAILED SO FAR!! HOPE THERE IS SOMEONE WHO SEES THIS EMAIL. Regards, KRISHNA Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 13, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 19, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.1199 for order ID: OD[protected] on Nov 20, 2021 and will reflect in your bank account by Dec 02, 2020. Request you to note down the ARN: 74056630326032498142688. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
| |
1 Comment | |
Comments
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Only catch - i cannot cancel the order and they will take 4 days to find a solution for that. So, the struggle continues...Will post updates.