Flipkart — Sun direct recharge

I was done sundirect recharge from Flipkart account a week ago using mobikwik.the payment was done by Google pay.I was not aware of mobikwik.flipkart introduced me that.I am a Flipkart plus member.Because of my trust in flipkart I paid mobikwik for sun direct recharge from my Flipkart account.bt I loose the money.the money debited from my account and the recharge is not done.I complaint to mobikwik bt no more actions taken.can Flipkart help me to refund my money?.if you can't, I request you to don't introduce these kind of options through flipkart.beause I trusted in Flipkart as a regular customer.