[Resolved] Flipkart — symphony air cooler found damaged

anm89

from Gurgaon, Haryana

Address:

Basti, Uttar Pradesh, 272001

Dear flipkart team,
This is ashish kumar mishra i got damaged symphony air cooler on 14 april 2018. After that technician visit it was approved by him dat product was damaged and then by your side product pick up date was 23april 2018. But very shame full things by your side dat product has not picked up till today. How is shameful service by your side. You have no successful communication with your courier partner.. And emi has also initiated by bank bajaj finserv. On 2nd may emi 2167rs will auto deduct from my account. How it is shameful service by flipkart. Customer is struggling and also hopeless. For that's types of services by customer has loosen trust on online product and dat worst types of services... So i want to say plz pickup the product as well as possible.
Thanks,
Registered mobile number-[protected]

Warmest regards,
Ashish kumar mishra

Email [protected]@gmail.com

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Jun 9, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Flipkart Customer Care's response We will revert on it.

May 03, 2018

Updated by anm89 Dear Flipkart team,
This is Ashish Kumar Mishra I got damaged symphony air cooler on 14 april 2018.after that technician visit it was approved by him dat product was damaged and then by your side product pick up date was 23april 2018.but very shame full things by your side dat product has not picked up till today.how is shameful service by your side.you have no successful communication with your courier partner..and EMI has also initiated by bank BAJAJ FINSERV.on 2nd may emi 2167rs will auto deduct from my account.how it is shameful service by flipkart.customer is struggling and also hopeless.for that's types of services by customer has loosen trust on online product and dat worst types of services...so I want to say plz pickup the product as well as possible .let see how much time will be taken by you... product is not picked up by your side till today3rd may 2018..plz pickup the product immediately.bcoz EMI RS 2167 has been already deducted from my account..
So please process my request n help me immediately.
Thanks
Registered mobile number-[protected], [protected], [protected], [protected], [protected], [protected].

Warmest Regards,
Ashish Kumar Mishra

Verified Support

May 07, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on May 03, 2018. Hence, closing the complaint from our end.