[Resolved]  Flipkart — whirlpool washing machine-exchange offer

I have seen so many pending complaints on the home page, so i dont know how far my application will go, but i want to keep the complaint as i have suffered alot due to flipkart.

Two times i have ordered whirlpool washing machine and paid in advance to flipkart in exchange of my old machine but i have not received my machine till date.

First time they said, they want to take 6kg machine in exchange of 6kgs machine as if they are doing bartar system.

Second time they said the same thing adding one more point that they will not take old machine if it has scratches as it will be considered as damage.

I have ordered the product by reading all the conditions mentioned on their website still these people denied their duties.

I have wasted my time and money both on this order i want make sure that in future no other person should get victimized due to their negligence and careless attitude.

I have called so many times to them and after taking assurance from the flipkart i have booked the product.

Strict action is required on the same

Regards
Sugandha ojha
Cs, llb
[protected]@gmail.com