Food Panda — about refund

Website:Foodpanda

I have ordered on aug 12 and concealed immediately and recieved an email of refund but haven't received that refund till now but that mail i have received 5 times.. I don't understand what is the problem to not giving refund they even has been removed my order details from my foodpanda app id. They are sending same mail to me about refund will be credited in your account in 7-10 days
..
Order no u5tv-u70g
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have cancelled my order but I have paid already to while placing the order through Paytm, since I have cancelled the order food was not delivered and it has been a week since then and they haven't refunded the money

On sept 8th, I ordered 3 times food but it got cancelled and my money has been debited from my account it’s been a 20 days still i didn’t get my money.May i know the reason behind it and I want my money to be refunded as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information