Food Panda — food order got cancelled after 2 hrs... without even giving reason

Address:

Hyderabad, Telangana, 500070

Ordered food using foodpanda app. Inspite of mentioning 35 mins n app, the delivery guy says it takes 50 mins, but even then i said i can wait, money got deducted from paytm 400 rs, and then after 2 hrs they cancelled order, without even informing or calling me.. And then delivery guy calls and says "your order is cancelled, don't wait for it..".. And when i ask for refund, it will be back in 24 hrs or so... Such a worst service... And even customer service gives automated response... They don't give any solution and just say that it has been escalated and had very bad attitude towards customers... Now i got to know why everyone don't use food panda and use swiggy.