Food Panda — foodpanda company not refunding money of cancelled order code=s8jl-nlrf | |||||
I would like to register a complaint against "foodpanda" for defrauding me of rs 420.20. I placed an order on the "foodpanda app" (Order code = s8jl-nlrf) on 19th september 2018 at 8.17 pm which i now deeply regret. The order was not delivered and customer care executive checked with the restaurant for the first time and told me that refund will be done and they initiated the refund on 19th september but the company did not process the refund and it kept pending. On the chat with support told me that refund will take another 10 days. After 2nd october i had chat with support again and they told me again it will take another 7-10 days. It has been close to 15 days now (19th september to 4th october 2018) and i haven't got my money. This is plain fraud. Please get my money refunded my as soon as possible. Was this information helpful? | |||||
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Food Panda customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
I order two chicken biryani in food panda app on September 22nd and amount paid through paytm but due to internal issues the order was cancelled and I connected to food panda chat support they told amount refund in 10 days but upto now I didn't get my amount now they it will take another 10 days
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Hi I am a vegetarian and they gavve me non veg which I ate by mistake and my emotional sentiment is hurt
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I ordered food from Foodpanda on 28 September 2018 at 1:23 PM for which i paid through my phonepe wallet in advance. Neither was the food delivered to me even after numerous requests on the Foodpanda customer care service nor was my money refunded and instead the app shows my food delivered after several hours.
It's been almost a month that my order got cancelled and there is no sign of refund.
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+91 12 4614 9200
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
View all Food Panda contact information
2-a843-4tpg
3-a844-rrpo
Total 3 orders I’d is there
Total amount 237
It’s hardly taken by 12days
Not coming my refund amount
And your supporters is very worst responsibility
Please make good support system