Food Panda — request for refund - immediately .

Address:	Gurgaon, Haryana, 122015
Website:	www.foodpanda.in

We are facing worst service & bad experience from you.

We want refund for the order which was not delivered ( subway order ) & also previous order where the
wrong food was delivered.

Every time we try to reach you by complaining thru chat & your chat service is always busy & many times
getting very late response .

1) refund od rs. 749.25 for order no: m5mz-khdk - dated : 23.09.2018 - subway jbnagar

we had ordered in early evening at around 7.30 to 8.00 pm. When contacted to your delivery boy,
after i hour, he said it will take time for another 2 hours !!! just because he misplaced his
delivery box key where he use to store the food on his bike.

We didn't received order, & then at 11.30 pm he called & said that he will mark in his system that
food is delivered !!! how can your delivery boy be such nonsense !!!

upon that my money is deducted & still not yet received refund !!! how can foodpanda be such
irresponsible & employ such nonsense delivery boy !!
then your delivery boy gave me his boss cell number for refund :[protected]

first of all you took advance rs. 749.25, food was not delivered & your delivery boy made wrong
statement that food is delivered ...

I want refund of rs. 749.25 immediately & just now !!

1) refund od rs. 126.42 for order no: y3wj-oanq - dated : 5.09.2018 - amar juice centre

we had ordered jain tawa idli. Your delievery boy delivered to us non jain tawa idli.

We are jains & it was my first day of festival ' paryushan ' & your delivery boy delivered non jain
tawa idli !!!

how can you all be such nonsense & irresponsible !!

i gave away back that non jain tawa idli back to your delivery boy.

I tried to complain through chat service, but always your chat service busy & getting response very
very late.

First of all you took advance rs. 126.42, wrong food was delivered & your delivery boy made wrong
statement that food is delivered ...

I want refund of rs. 126.42 immediately & just now !!

i am facing worst ever experience with foodpanda !!!

instead swiggy, uber eats are much better, they have prompt customer service where we can call
them, they also call us back ... Where we need them, they respond immediately. !!

and foodpanda, we have to go through your chat service !! what do you think that we are useless &
idle over here to keep on constantly chat with you as per your available of time !!

i want my total refund of rs.876.00 as stated above !!!

harshit parekh ( cell:[protected]