Foodpanda — refund not given

Address:603203

Two orders from 2 diffrent accounts
Foodpanda canceld my both orders from 2 diffrent accounts but payment is deducted and no refund status is shown by you guys.
I orderd from [protected] and [protected] and payed through phonepe. The money is deducted but both ordered were cancelled automatically and i was really frustrated no customer care number or any way to contact them is not available anywhere just email which they don’t reply to and now it has been 10 days
+1 photos
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

My order no. w4am-ik1v was never delivered to me and after 8 hrs. iI received a msg. stating my order is delivered. and I didn't even get my refund. I have also attached the photos ... plz, look at the time frame. I ordered around 12:30 in the day. and didn't get the order but a msg at 8:00 pm in the night that it was delivered.
I have ordered food online from Foodpanda app on 22nd september which got declined due to their issue.They have initiated refund on that only which got completed on 24th september.I had paid through paytm app.Now no one is taking responsibility where my amount has gone.Please help ..
Hi Team,

I have already logged my complaint on food panda support but no body revert and listing my voice at the time rider was talk very rude and he refuse my order to deliver and abusing me as well.

Order code is u2gp-pusi of Rs 405.62 on 2 oct 2018 time 7.45 pm.

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information