[Resolved]  Frankfinn Institute Of Air Hostess Training — Request to cancel my admission and refund my money

Address:Binoy bhavan,2nd floor,27B,comac Street
Website:Frankfinn customercomplaints.in

FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING KOLKATA

From,
Salma khatun
Namdarampur, Mahestala, South 24 parganas West Bengal
Kolkata:700141

DATE:27th May 2023

To,
Frankfinn Institute of Air hostess training Kolkata
Binoy bhavan, 2nd floor, 27B, comac Street
Kolkata:700016

SUBJECT: REQUEST TO CANCEL ADMISSION AND REFUND FEES

Dear, sir/madam
This Letter servers as a formal request for a refund of ADMISSION FEES THAT I SUBMITTED TO YOUR MAIN BRANCH AT BINOY BHAVAN CAMAC STREET DURING THE PROCEDURE OF REGISTRATION AND ADMISSION FORMALITIES.
After the counseling session I was selected to pursue 11 MONTHS VOCATIONAL TRAINING COURSE - FRANKFINN POST GRADUATE CERTIFICATE IN AVIATION, HOSPITALITY, TRAVEL AND CUSTOMER SERVICE ( FCAHTM ) ON 26th DEC, 2022 AND PAID A TOTAL AMOUNT OF Rs.15000/-
I was not able to join the course because of my personal reasons. I had visited and submit application to the Frankfinn Institute at BINOY BHAVAN CAMAC STREET but didn't get any updates and WHEN I WANT FOR ADMISSION SHE SAID THAT SHE WILL REFUND THE MONEY IF NOT ADMITTED.BUT NOW IM CALLING FOR MONTH AFTER MONTH BUT MADAM IS GIVING ME DATE AFTER DATE BUT MY MONEY HAS NOT BEEN REFUNDED TO ME.I REALLY NEED MY MONEY. I REALLY NEED MY MONEY. TODAY I CALLED AGAIN BUT MADAM TOLD ME TO CALL AGAIN AFTER 1 WEEK LET.NOW MADAM TOLD ME SHE WAS TRYING.
Belonging from a humble background this amount makes a lot of difference to me therefore I request you to cancel my admission from your prestigious Institute and kindly refund me the admission and Registration fees so that I can continue my future education.
I attached some documents with a bank receipt of the payment that I had paid I hope to from you contact me soon about the procedures for cancelling admission and receiving refund.

Sincerely,
Salma khatun
Selection code:-FLAT/KOL/22-23/695
Contact:-[protected]
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Jun 30, 2023
Complaint marked as Resolved 
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
May 29, 2023
Frankfinn Institute Of Air Hostess Training Customer Care's response
Hi, we would like to understand your concern and help you in the best possible manner, therefore we request you to please email your name, and contact details at [protected]@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
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