[Resolved]  Freecharge.in / Accelyst Solutions — About refund

Address:Mumbai City, Maharashtra, 400093
Website:freecharge.in

Sir, On 21st January i ordered on amazon via freecharge wallet go card.and the automatically the order was cancelled.but rs.7999 amount was debited from my freecharge account.from 1st day i emailed but the amount don't given to me.they assured me that money will be given within 7days.my order id is 533823HDFC[protected]..plz give my refund
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Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Thank you for writing to us. We kindly request you to share the details of your email id to which you have done a transaction. So that we will be able to assist you.
Verified Support
Feb 04, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Thanks for writing back!

We regret for the inconvenience caused to you.

We request you to kindly write the above details to [protected]@freecharge.in .We will assist you as earliest as possible .
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Comments

my email id is [protected]@gmail.com and my registered mobile number is [protected]. and the order id is 533823HDFC[protected].i ordered via freecharge wallet go card of rs.7999..give my money back
no help from you till now.what the hell going on..refund my money
how many days will you take for solving my problem??you have no responsibility for the customers.and its rs.7999..not a little amount for me.give me back.
Help him by calling [protected]..he is my friend.and give him refund on his bank..so do whatever fast.
NO help from you.what the hell going on..you are too fraustating your customers. its gonna be 16 days.and money was not refunded in bank or card..we are going to file a case if you don't refunded it.contact him [protected]

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