[Resolved] Freecharge.in / Accelyst Solutions — Recharge complaint | |||||
Dear team today i rechaged ma phn the no. Is [protected]. Its aircel. I recharge on 150rs. Bt recgarge ws waitng then suddenly got a message for ur sight. Recharge was pending... Wt the hell team pls refund ma money.. Ur rechage is not sussecful n deducted ma bank acont of rs 150... I have a proof also kkk so plss refund ma money.. Otherwise wna legal actio on u... Was this information helpful? | |||||
Sep 10, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Thank you for writing in!
We understand that there has been some inconvenience regarding your recent transaction. Please be rest assured that we are here to facilitate your overall recharge experience.
As per our records the transaction was processed successfully.
Please find below the transaction details.
Order ID: - FCVA[protected]
Transaction Amount: Rs. 150
Operator Transaction ID: MUR[protected]
Recharged Number: [protected]
We would request you to recheck if the 'Recharge number' entered by you was correct.
Please feel free to write to us for any further queries!
Happy FreeCharging,
Customer Success Team
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
I hope you got in touch with Freecharge customer care? You can call their lines, talk to the customer care executive and see if he/she is able to resolve their problem. If they are not responding or giving an effective solution to your problem then you can resort to social media channels. Posting my complaints on social media pages is at times useful.
For a better experience, you can always switch to a different, more reliable app. I have been using a new app Bill Bachao that I downloaded from Google Play Store. In the last few weeks, I have recharged my phone several times with Bill Bachao. I faced a transaction issue once, but their executives returned my refund in the promised turn around period of 7 days. There are a number of other features too which you may find useful in your day to day life. There is a tracker that tracks our data, calls and texts. You can check for some of the best recharge plans available on Bill Bachao site. For choosing a favorable internet connection, this app has a feature that informs you about the network signal strength of each operator in your area. you can get this app here- http://bit.ly/ormbb