Submit a Complaint
Online Shopping
Freecharge Payment Technologies / FreeCharge.in

Freecharge.in — Need status update of my Order#FCVW[protected]

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.freecharge.in

I had recharged my Reliance GSM prepaid with 500 rs on 26th Oct 2015 using promocode (PP20) and also added a free McDonald coupons as well. My phone no has been recharged successfully but haven't received my cashback and free coupons yet. Also it is showing in pending state in my free charge account. I have emailed to customer care but every time they responded with new Ticket number. Please help me to get the update from Freecharge. Order Number : FCVW[protected] Tickets raised: 2325475 and 2335693
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Related Freecharge Payment Technologies / FreeCharge.in reviews

[Resolved]Freecharge Payment Technologies / Freecharge.in - Unsuccessful payment amount has not been reversed into credit card & instead added into their gift card wallet1[Resolved]Freecharge Payment Technologies / Freecharge.in - D Mart store in the FAcebook App[Resolved]Freecharge Payment Technologies / Freecharge.in - Payment For 10065 rs has been debited from icici bank to axis bank for credit card due . But no confirmation is showing1[Resolved]Freecharge Payment Technologies / Freecharge.in - Unauthorized use of my email to open an account for someone else[Resolved]Accelyst Solutions Pvt Ltd - Fraudulent Credit Card Transaction
View all 2441 Freecharge Payment Technologies / FreeCharge.in Reviews

Comments

Dear Nitin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Reply
My Alternate no is : [protected]
Just to update once again that My Reliance recharge has been done successfully through Freecharge site.
However I have not received my cashback and free coupons from Freecharge company side and on my freecharge account it shows in pending status.

Please see attached image as well.

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    829
    View all 2441 Freecharge Payment Technologies / FreeCharge.in reviews & complaints
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information