Freecharge.in — Neither able to pay my mobile bill from wallet not getting refund in bank

Address:Mumbai City, Maharashtra, 110059
Website:www.freecharge.in

Freecharge.in is the worst online service I am facing now. Since last month I tried to recharge my MTS Data Card and Vodafone postpaid bill. Always the money gets deducted from my bank and it gets deposited in the wallet and from there I am neither able to utilize a single rupee for bill payment nor they are refunding my money to my bank account.
Please check the transaction history -


FREECHARGE
1z8rwXKwTcSb8ppbLOcHHQ, Wed Nov 04 2015, 10:54:27 AM
1547
Txn Reversed

FREECHARGE
1z8rwXKwTcSb8ppbLOcHHQ, Wed Nov 04 2015, 10:53:39 AM
1547
MONEY WITHDRAWN

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:51:23 AM
1031
Txn Reversed

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:51:12 AM
1031
TRANSACTION

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:49:28 AM
1031
Txn Reversed

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:49:20 AM
1031
TRANSACTION
October, 2015
FREECHARGE
FCVA[protected], Mon Oct 12 2015, 4:37:23 PM
197
TRANSACTION

FREECHARGE
K08IAGz7SZOqpcWQXwmqOA, Mon Oct 12 2015, 2:46:47 PM
1500
Txn Reversed

FREECHARGE
K08IAGz7SZOqpcWQXwmqOA, Mon Oct 12 2015, 2:46:33 PM
1500
MONEY WITHDRAWN

FREECHARGE
GBboCnABQzyKAFsMLzamXQ, Mon Oct 12 2015, 2:44:11 PM
1600
Txn Reversed

FREECHARGE
GBboCnABQzyKAFsMLzamXQ, Mon Oct 12 2015, 2:43:57 PM
1600
MONEY WITHDRAWN

FREECHARGE
FCCW[protected], Sat Oct 10 2015, 11:05:26 AM
872
Money Added

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:45:10 AM
800
Txn Reversed

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:45:06 AM
800
TRANSACTION

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:44:00 AM
872
Txn Reversed

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:43:56 AM
872
TRANSACTION


I need some real help to get rid of Freecharge and please advise me how to take a legal action against them.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information