[Resolved]  Freecharge.in — Rs 282 recharge not done but amt credited from bank account

Address:Kolhapur, Maharashtra

I Vikram Repe made recharge from freecharge.com of rs.282 for internet pack on my reliance prepaid. The confirmation mail received from free charge.com as recharge was done. Also my bank account is debited from same amount. But reliance send me reply through SMS that recharge isn't done. I just wrote the mail to freecharge at thrice times crediting the amount but haven't get it. Please find below info as order I'd FCVA[protected]. This order can't be proceeded . Please do the needful to credit the amount and refill my complaint. Thanks, Vikram Repe Cell no - [protected] Mail - [protected]@ gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Vikram,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Vikram,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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