Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — No cashback and recharge

ashusharma9466

Website:

www.freecharge.in

My order id - FCVA[protected], Thu Dec 31 2015, 8:23:34 PM .so till now I did not get any information about my recharge. I did not even receive my cashback.I have contacted your team time but no response from you.please verify it .I am completely by your team.very poor service and customer care support.I have done recharge on 31dec 2015and today is 3dec 2016 .I did not even got any information and my cashback.

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Sep 12, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Ashu,

Thank you for choosing to recharge with us!

We regret to inform you that your transaction (order ID FCVA[protected]) was unsuccessful. We have already refunded Rs.90 to your account as FreeCharge Balance against this order, which you can use for any future transaction with FreeCharge.

You can check these under the 'Freecharge Balance' tab in your account summary at- https://account.freecharge.in/app/wallet/

The promocode benefits was not given as the transaction was unsuccessful. We request use the same code in your next recharge and follow the T&C.

We appreciate your understanding and hope you continue FreeCharging with us.

Happy FreeCharging,

Customer Success Team
www.freecharge.com

Merry Christmas & Prosperous New Year Year!!!

For Faster Recharge experience download FreeCharge Mobile App. Now Available on Google Play Store and Apple App Store
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