[Resolved]  Freecharge Payment Technologies / Freecharge.in — Adding money to the freecharge wallet

Website:www.freecharge.in

I was trying to add 2530 rs/- to the freecharge wallet from my bank account on 22.06.2017. But it was failed.. But the amount was debited from my bank account.. But money was not added to my wallet.. & then a sms came to my phone number by informing that adding money procedure was failed but if the money has been deducted from the bank account it would be refunded to my account in between 5 to 7 days.. But still now after 21 days no money was refunded to my bank account.. Please let me know that how i will be able to return back my money??
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Aug 14, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi Team,

Thank you for writing in!

We understand that the customer requires some assistance with his recent transaction. However, we are unable to trace the transaction details on our system.

In order for us to address the concern, kindly provide us the following details.

1.Email ID registered with FreeCharge
2.Order ID

Do write to us with the mentioned details and we assure you to resolve the query at the earliest.
Jul 14, 2017
Updated by Arkapriya
1.registered email ID- [protected]@gmail.com
2. Transaction ID - OC-37065555911498113370617
Complaint comments 

Comments

1.registered email ID - [protected]@gmail.com
2. Order ID- OC-37065555911498113370617
Its been almost 5 months ... Me too facing the same problem. Plz refund or recharge immediately... Videocon dth id :[protected]
Order id : fcdw[protected] (Recharge thru freecharge.in)
Recharged date :[protected]
Recharge amount : rs. 750
mail id : [protected]@gmail.com

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