[Resolved]  Freecharge Payment Technologies / Freecharge.in — Amount debited from freecharge but not credited to tata sky and still amount not refunded

I had done tata sky recharge through freecharge app on 11.09.2021 of ₹200. The amount debited from freecharge but not credited to tara sky. I have mailed and talked to tata sky multiple times but after internal verification tata sky is saying continuously they didn't get the amount. They said and also mailed me that I should contact to freecharge and tell them to do their internal verification on their payment gateways. I had shared the screenshot of tata sky mail and mailed to freecharge customer support but freecharge is also declining the same and telling to contact the merchant. It's type of a shuttle clock both ends are playing with me and my hard earned money . It's really shameful. If both tata sky and freecharge is unable to resolve a matter, then what is the meaning of that kind of offer? I am also unable to contact and talked to freecharge directly. Freecharge, do your internal verification on payment gateways, contact to tata sky, arrange to refund my money. It's almost one month.

Freecharge account name : Rakhi Ghosh
Verified Mob. No. : [protected]
Verified email id : [protected]@gmail.com