[Resolved]  Freecharge Payment Technologies / Freecharge.in — pending payment of 1406 to bsnl landline

Address:Ahmedabad, Gujarat, 382225

My transaction id is- FCLA[protected]. I have recharge from FreeCharge app and Payment done for BSNL landline bill amount of ₹1406.but there is no message found by BSNL end. Still pending for recharge of my landline bill having telephone number[protected].I think this is fraud and no reply came from FreeCharge.my FreeCharge account is [protected]@gmail.com. please take necessary action.
Thanking in anticipation..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 28, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Ranjeet,

Thank you for writing in!

We regret for the inconvenience caused during your recent transaction with us.

Glad to inform you that as per our records the transaction was successful, and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill.

Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected].



Please do not hesitate to write for any further queries.



Happy FreeCharging,

Customer Success Team
Complaint comments 

Comments

When I try to recharge my dth on freechage site they deducted money from my bank account (rs 1512) it's 27 February 2018. My dth has not recharged please send back my money or Justice me.

Mi FreeCharge site var money Add kele But add pan nahi zale Ani refund pan nahi milale plss solved this problem
Please delete my account from freecharge i do not want to continue with your services.
My Id Is :[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information