[Resolved]  Freecharge Payment Technologies / Freecharge.in — recharge fail

I made online payment through you to recharg amounting to rs.498/- and the amount has been debited immediately in my account by pnb. Rechargeing of airtel mobile no. [protected]. After that i receive your sms that transaction fail and u stated there that - "we have saved your details.
Date :- 09/02/2018
Mobile no. :- [protected]
Please refund my amount to my bank a/c.
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Mar 16, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Feb 09, 2018
[email protected]'s response
Recharge refund is not credited in my account
Verified Support
Feb 10, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi Team,

We have responded to the user according to the issue raised.

Regards,
FreeCharge Team
Complaint comments 

Comments

Recharges order no.Fcvw[protected].
The recharege done on06/02/2018 account debited but amount is not refunded to my account
I have recharge my jio mobile vide no [protected] to day through freecharge and Rs.49/- is debited from my sbi bank.but then i have got a massage regarding recharge transaction is not compleated.

transaction Ref no- IGACXRSBZ2

TRANSACTION DATE: 16.02.2018 AMOUNT- 49/-

MOBILE NO- [protected]

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