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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — Wallet money not added.

Address:Pune, Maharashtra, 411029
Website:Freecharge

I didn't get my wallet money added in my account after my transaction with swiggy got cancelled. None of your customer care services are available? What sort of e-comepany does this treachery. Do you wait for your customers to call your support service and only when you find out that the customer is aware of his/her money not being in the account, only then will you take action? This is some issue i have been trying to deal for quite a long time. I have mailed, all i get from the response is "we are sorry". Bloody sorry? Take some fudging action and then you can be sorry.
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Dec 18, 2016
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for writing in!

We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

Email ID registered with FreeCharge
Recharged Number
Order
Date of transaction
Recharge amount

We appreciate your co-operation.

Do write a mail to [protected]@freecharge.in
Complaint comments 
2 Comments

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Comments

I am add money to my freecharge account after adding money my Account was temporary suspended. But why? Please open my Account as soon as possible

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Freecharge Payment Technologies / Freecharge.in — Amount not credited

I added Rs.500 to freecharge wallet but not credited but the amount was debited from bank.
Login id [protected]@gmail.com
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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