[Resolved]  Freecharge Payment Technologies / Freecharge.in — paid an electricity bill mahadiscom through this service but the bill is not paid and the money is deducted from my bank account

Address:410405

I had paid an electricity bill on tuesday april 2019, worth rs. 720 from my icici debit card through freechutil.

www.mahadiscom.in
The bill of rs.720 for customer id[protected]

Billing unit - 0884 / lonavala s /dn./ragurunagar

Kindly refund the amount since the bill is not paid.

Awaiting your customer care to contact me on my mobile number [protected].

I will provide my bank details for refund to your company representative on call.
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May 25, 2019
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Benita,

We were unable to get in touch with you, also we are unable to trace your transaction with the provided information.

Kindly request you to reach out to us at [protected]@freecharge.com along with the Registered email ID and the Order ID of the transaction.

Regards,
FreeCharge Team
Complaint comments 

Comments

I have bill pay freecharge app. Amount debit my account but not received merchant. I will received bank balance message Asalyst Solution pvt Ltd credit in my amount.

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