FreeCharge — Recharge not done in my no. [protected]

Website:www.freecharge.com

FCMA[protected] is my id of recharge 220 in vodafone [protected] on November 12. Freecharge show that it is success and when i contacted vodafone the told me that recharge is not done on that date. I am waiting till now but today also i call them but they told me that not got money. I have not received cashback also in my wallet of freecharge. So when i will get money back
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