Fullerton India Credit — first emi not counted

Address:490/3, vinoba Nagar, Tilak Nagar main road, Indore, Madhya Pradesh, 452018

Dear sir/madam, i've transfer rs 11522/- as my emi dated 05-12-19 from my account [protected] (Boi) to fullerton account via paytm. Which is given by your executive amount deducted from my account but your company said you did not received any amount, this january month my emi came with included one month charges 14042, (2520/-) additional charges, i had to pay this also, i think fullerton is completely responsible for this delay and my loss of money and cibil score, so fullerton have to pay my loss, even i went to bank of india saket branch, indore, for raise my complain online, from one month ago, i got a message from boi that my complain ref. No is 040120data67597, they said that my transaction is successful, there is something wrong from fullerton,

Here i attached my statement
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Fullerton India Credit customer support has been notified about the posted complaint.
Feb 05, 2020
Updated by Naveenbina
Dear sir/madam, I've transfer rs 11522/- as my emi dated 05-12-19 from my account [protected] (boi) to Fullerton account via paytm. Which is given by your executive Amount deducted from my account but your company said you did not received any amount, this January month my emi came with included one month charges 14042, (2520/-) additional charges, i had to pay this also, I think Fullerton is completely responsible for this delay and my loss of money and cibil score, So fullerton have to pay my loss, even i went to bank of india saket branch, indore, for raise my complain online, from one month ago, i got a message from boi that my complain ref. no is 040120DATA67597, they said that my transaction is successful, there is something wrong from Fullerton,

here i attached my statement

Money Paid Successfully
₹ 11522
Rupees Eleven Thousands Five Hundred Twenty Two only
To
Fullerton India Credit Company Limited
Paid From
Debit Card
459845******5517
Dec 5, 2019 3:20 PM
Order ID: 190487
Complaint comments 

Comments

There has been double deduction of EMI this month. First I paid thru the link Fullerton sent me and today it deducted again

I want to know hey this is happening and why I'm paying 2 time

I need immediate resolution on this

(Proof attached with transactionid of first deduction this month)
Thanks

Dear team,
This is Iranna Bellagi Regarding that company was left on[protected] ಬಟ್ did not update DOJ and DOE in PF withdrawals related..
Please clear on priority

Name- Iranna Bellagi
Emp id- 139920
DOJ[protected]
DOE[protected]

Regards
Iranna Bellagi
Iranna Bellagi's reply, Feb 26, 2020
Dear team,
This is Iranna Bellagi Regarding that company was left on 4-07-2019 but did not update DOJ and DOE in PF withdrawals related..
Please clear on priority

Name- Iranna Bellagi
Emp id- 139920
DOJ - 03-05-2012
DOE - 04-07-2019

Regards
Iranna Bellagi

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