Fun Cinemas — Non refund of balance payment and non receipt of bill for food/beverages | |||
I went to watch bahubali 2 with my family in fun cinemas manimajra chandigarh. My seat was e 22 ticket no 000072/006398 dated 20.05.17 in screen 2. During intermission a representative came and asked for order. I request for large popcorn for which he told me will cost rs. 165/-. I paid him rs 200/- and he assured that he will refund the balance alongwith invoice later on. He delivered the popcorn but said he will bring the balance amount of 35/- alongwith invoice later on. Twice thereafter i asked him for invoice and balance when he came to deliver the food/beverage to other audience nearby and he assured that he will bring it shortly. But he didn't came after wards. He never came back with balance and invoice. This is disgusting. For a meagre amount the staff resorts to such cheap tactics of theft and stealing money. And they are advertising on their screen that if you don't get the bill for your food/beverage consider it free. Giving bill is far they even didn't returned the balance intentionally. Though i reported it at their counter afterwards but the behaviour of staff there was non cooperative and i think they are habitual of doing this to customer. Didn't expected such a cheap behaviour for such a meagre amount. This is similar of theft. I have decided not to trust for even a small amount at fun cinemas. Was this information helpful? | |||
Fun Cinemas customer support has been notified about the posted complaint. | |||
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+91 42 2421 0327
Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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Team Cinepolis.