Future Generali — Not giving the proper service

Address:

Bangalore, Karnataka, 560037

This company denied to register my claim and asking for police FIR.
Because this company have some predefined scenarios of accident if you won't fulfill that scenario you won't get claim.
For example -
1. You can't get damaged front and back side of your vehicle at a same time in single accident.
2. You also can't get scratches and dent at a same time in single accident.
3. If you want to claim then get dent and scratch at same place, if difference they will find difference for 1 inch or 2 inch of dent and scratches then they won't approve. e.t.c