Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 109

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mo Haroon
Jan 29, 2023
Report
Copy

Address: Uttar Pradesh
Website: Garena free fire

Hello sir,
I'm the owner of this ID want to request you that my ID was once hacked by one of the friend and
He used unfair means which I'm unaware of when I recovered my ID it was already suspended. Please we really didn't use any unfair means and I respect fair play I'm normal player
fair gameplay❤.

I really request 🙏you please UNBAN my ID I have been playing since 2 years😢🥺
SO I request please UNBAN my ID I'II always grateful to garena team😭😭😭😭

Please don't ignore 😥

My id name.BGMI.JONI

My id number..[protected]

Please Sar Please please please

Unsuspecting My ID please 😭😭😭

Thank you
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Samanta Sougata
    Jan 28, 2023
    Report
    Copy

    Address: West bengal
    Website: Gogoll

    Hello
    Dear garena team,

    My free fire l'd ban only used hake Application which is olny used for fun I Didn't know Because of this My free fire I'd Ban I request you my I'd be unbanned and future I will not do any such mistake 😭😭😭😭😭😭😭😭😭😭😭😭😭. Iam waiting...🙏 Please my I'd s.r no hake
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bikash Duley
      Jan 28, 2023
      Report
      Copy

      Address: Ripu
      Website: West Bengal

      Dear GarenaTeam
      I am a free fire player. I am 2+yearsold
      And have been playing free fire for two
      And a half years. But the gameplay I used to
      Play with Free Fire ID has now been suspended.
      My Free Fire ID was created with a Facebook
      account.
      But without my permission a hacker hacked my
      Facebook ID then logged in free fire and used
      Hack Maybe that's why my free fire I'd has been
      Suspended
      My sincere request to you. Garena Team.
      Please unsupended my free fire I'd
      My Free Fire ID [protected]
      Game Name back rose
      Plese garena team give me one chance.plese do unsupend my account or I'd.
      Thank you Garena Team❤️
      Poco m3's reply, Jan 29, 2023
      Please garena free fire back my ID please 🥺🥺🥺
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        Wizard2. 0
        from Deoria, Uttar Pradesh
        Jan 28, 2023
        Report
        Copy

        Address: Deoria

        Garena team
        My account is suspended and I am deposit 50000 in my account please😫🙏🙏💓 Unsuspand my account.

        My UID -- [protected].
        I'D NAME-- DEADSHOT

        THANK YOU.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kashyap Ankesh
          from Bihar, Bihar
          Jan 28, 2023
          Report
          Copy

          Address: Bihar

          Dear Garenafree fire, .
          please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
          ""I LOVE FREE FIRE GIVE ME A CHANCE""
          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
          PLEASE UNSUSPEND MY ACCOUNT
          Uid:[[protected]]
          In game name: ঔᴋᴀᴀʟभैरव
          Level:60
          Email [ankesh[protected]@gmail.com]
          I'm waiting 😭
          Thank you...🙏🙏🙏
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Infinix not 12
            Jan 28, 2023
            Report
            Copy

            Address: Singapor

            Garena Free Fire — free fire id and mobile device suspended
            Account banned device banned hellow sir, my name is rajib ahmed. My free fire id suspended because i am using Ff tools pro. Sorry sir i will never do like this. With respect please unban my free fire game and mobile devise. Plese request you to unban my game and mobile device. Sorry sir, it is my mistake to use Ff tools pro. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please plese, request you to unban my free fire accounts 😥😥😥

            Uid [protected]

            Game name Op Rajib

            Please my I'd unsuspended 😥😥😥😥😥 😥😥😥😥
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              A K Srawan
              Jan 28, 2023
              Report
              Copy

              Address: Up
              Website: Up

              Please my account unsuspent garana free fire max
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bikash B K
                Jan 28, 2023
                Report
                Copy

                Address: Singapore
                Website: www.garena.sg

                Hello,

                TEAM FREE FIRE BANGLADESH

                My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And AmSure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                my I'd details

                Player name - ᴰᴺBɪᴋᴀꜱʜꔪ

                Player uid [protected]

                Please review my account again and Unban my I'd. This is my humble

                request.

                Thank you...
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bikash B K
                  Jan 28, 2023
                  Report
                  Copy

                  Address: Singapore
                  Website: www.garena.sg

                  Dear mods my free fire I'd suspended problem please fix right now

                  UID - [protected]
                  Nane- DNbikash
                  Thanks...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    ctx
                    Jan 28, 2023
                    Report
                    Copy

                    My free fire id is banned without valid reason.I just teamed up with a hacker.So in that case my id id should be suspended for 2 days.but my suspension is permanent . So pls obey your rules and unsuspend my id as soon as possible
                    My game name-CXT-Shohan-x
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      9
                      900570076
                      Jan 28, 2023
                      Report
                      Copy

                      Address: Singapore

                      Hello team free india

                      Respected sir I told you that my free fire ID was banned please unban my account I promise you that I never use any hack in my free fire account please sir unban my account I love free fire very much I play free fire more than 4 year please sir unban my account

                      UId [protected]
                      Player name Bhuthard

                      Please unban my account
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish Tamang
                        Jan 28, 2023
                        Feb 1, 2023
                        This thread was updated on Feb 1, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Is unsuspended

                        Address: Kathmandu
                        Website: free fire

                        Dear Survivor,

                        I understand your concern that you want to unsuspend your account.

                        Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited....
                        Helpful
                        16 other people found this review helpful
                        16 found this helpful
                        2 Comments
                        Report
                        Copy
                        R
                        R　O　C　K　 Y　ツ
                        Jan 28, 2023
                        Report
                        Copy

                        Address: Murshidabad
                        Website: Murshidabad

                        Please my account unban please my account Lv64 account I'd [protected]
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          R　O　C　K　 Y　ツ
                          Jan 28, 2023
                          Report
                          Copy

                          Address: Murshidabad

                          Please my account unban please my account I'd [protected]
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            R　O　C　K　 Y　ツ
                            Jan 28, 2023
                            Report
                            Copy

                            Address: My account unban please

                            My account unban please
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bikash B K
                              Jan 28, 2023
                              Report
                              Copy

                              Address: Singapore

                              Dear mods my free fire I'd suspended problem please fix right now

                              UID - [protected]

                              Thanks...
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                Osmania123
                                Jan 28, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: NH-1A, Srinagar Jammu Highway, Adigam

                                Dear, Team Garena My account has suspended. My Game ID is [protected]. I accept that my game has been hacked, but it has been done by mistake.But I promise that after Today I won't do any abnormal activities in the game.
                                .Sir my account level was 62 I don't want to lose this account.
                                I promise that I will delete the game and then reinstall it so that if there is anything wrong with the game it will be fixed.
                                Sir I request to please return my account.That would be your favor.
                                Thank you
                                Garena
                                +1 photos
                                Jan 29, 2023
                                Complaint marked as Resolved 
                                Dear, Team Garena My account has suspended. My Game ID is 1150675369. I accept that my game has been hacked, but it has been done by mistake.But I promise that after Today I won't do any abnormal activities in the game. .Sir my account level was 62 I don't want to lose this account. I promise that I will delete the game and then reinstall it so that if there is anything wrong with the game it will be fixed. Sir I request to please return my account.That would be your favor. Thank you Garena
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  [email protected]
                                  Jan 28, 2023
                                  Report
                                  Copy

                                  Address: India

                                  Dear mods my free fire I'd suspended problem please fix right now.

                                  Uid :[protected]

                                  Thanks you...
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    [email protected]
                                    Jan 28, 2023
                                    Report
                                    Copy

                                    Address: India

                                    Dear mods my free fire I'd suspended problem please fix right now.

                                    Uid:[protected]

                                    Thanks...
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Parth ahir
                                      Jan 27, 2023
                                      Report
                                      Copy

                                      Dear Garenafree fire, .

                                      please unban my I'd I use config file hack

                                      one time just for fun please unban my fre

                                      fire account I'd[protected] once

                                      unbanned my free fire account in future I

                                      never used any hack I spend almost 50,

                                      OOOINR its my old I'd I am also belong to

                                      a poor family please unban my free fire

                                      account please, please,

                                      I HOPE YOU UNBAN MY FREE FIRE

                                      ACCOUNT

                                      ""I LOVE FREE FIRE GIVE ME A

                                      CHANCE""

                                      GIVE ME A CHANCE I PROMISE I NEVER

                                      USED ANY THIRD-PARTY APPLICATION

                                      AND FILE

                                      PLEASE UNSUSPEND MY ACCOUNT
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Taashtime.com
                                        5
                                        (3)
                                        Junglee Rummy
                                        2
                                        (1049)
                                        IndiaGames
                                        1
                                        (92)