GHMC — property tax paid through online but not updated

Address:

GHMC commissioner hyderabad

Online property tax through ghmc app done using andhra bank rupay credit card rs. 3746 was spent on your ab card ending 8006 at greater hyderabad municmumbai mhin on 09-apr-20 12:43:19. Using citrus pay gate way. Complaint raised with citrus and citrus confirmed the pay meant transaction
Citrus payment solutions customer care's response, apr 13, 2020 hi,
We regret the inconvenience caused.
Please note that this is a successful transaction via citrus transaction id - ol[protected] at our end.
We request you to contact the merchant directly with merchant order id - m111999485720200409124023 in order to get the status at their end.
Regards,
Citrus support team

Till date ghmc has not updated but showing dues. Taken up with ghmc through mail but no action