Gionee Communication Equipment — for battery replacement mobile should be submitted service center for 7 days | |||||
I have an issue with your service center. I'm purchased a gionee a1 handset from amazon on 25/11/2017, due to battery charges complaint today i'm visited your service center as per your customer service representative request and while visiting today your service center person told me it's an battery issue. So your mobile will submit for 7 days. My question is for a battery changing why i'm submitting my mobile phone for 7 day's. Today ur service person is confirmed its a battery issue, so you can take my imei number and order the same battery once the same has been received your service center you can contact me. Then the team has been refused. Again they find out another issue. They check my imei number on your system and inform me your handset has been already registered on 11/06/2017 so they can't provide the warranty. It's only 6 month. So i show the bill them its clearly mentioned purchase date from amazon on 25/11/2017. Then service person is told me they can replace the battery only im submit the mobile from today to 7 days in your cochin service center. I don't have any alternative mobile, so my office&official email ids are configured on this device so i can not submit for 7 day's. For battery replacement why customers submit mobile for 7 days in gionee service center, i have already send the all details to gionee customer care but get any proper solution also indian toll free customer care number is not connecting Was this information helpful? | |||||
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Gionee Communication Equipment customer support has been notified about the posted complaint. | |||||
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+91 11 6678 4200 [Gionee India HQ]
+91 80 4207 1950 [Bangalore]
+91 73 4068 6596 [Jaipur]
F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
When checked the update logs found numerous spelling mistakes
In the update screen itself.
Felt pity on gionee devops and engineers.
I[censored] cant provide good patches be silent and dont provide patches with bugs,
Atleast take care of spelling .