[Resolved] Gionee Communication Equipment — Frequent Software problems - Reg | |||
Frequent Software problems. (Purchase date:- 24.01.2017) Few Problems with in one month for your reference:- 1. Suddenly mobile data not working in mobile. but it is working in laptop with usb connection 2. Screen overlay detected error 3.I am unable to send Text SMS. But I receive SMS. 4. Now Wifi signal not working. Wifi symbol now showing with exclamation mark. 5. Automatically suddenly swith off & on 6.Automatically brightness increased when auto brightness switch off. Every time service center mailed me to factory reset. Already 6 times done. Already two times in single day went to service center in coimbatore. But there is no proper response. I called & mailed to customer care. But no use. Finally I sent a mail to customer care. Leave it this problem. Any way I lost 10000 rupees like that. But It's a new mobile. I can't sit calmly. Mobile not working properly. Customer care maild simply go to nearest service center. But service center not response properly. What I do? Was this information helpful? | |||
Apr 17, 2017 Complaint marked as Resolved Gionee Communication Equipment customer support has been notified about the posted complaint. Feb 28, 2017 Updated by Muthupandi1984 Very worst service & customer support. Attach gionee service support rating from google. How can I go and get good respect from there (2 times went to service center in single day (60 KM up and down travel)). Two times I called to customer care also infront of service center. Nothing is good in Gionee. within one month of new purchase I found too much problems. ?????????????????????????????????????????????????? There is no good respect & good communication in service center. All are false promise.  Verified Support Mar 02, 2017 Gionee Communication Equipment Customer Care's response Hey Muthupandi1984, Apologies for this. Please share the Jobsheet number along with your contact number or you can also inbox us the same on our social media channels as well. We'll surely get it sorted. Thanks!
Verified Support Mar 03, 2017 Gionee Communication Equipment Customer Care's response Please share complete detail with Model no IMEI No Job Sheet No.
Mar 08, 2017 Updated by Muthupandi1984 Model :- F103 ProIMEI : [protected] IMEI : [protected] Mobile No:- [protected] some Few of my customer care related mails attached for your reference.          Verified Support Mar 17, 2017 Gionee Communication Equipment Customer Care's response We regret the delay. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest. Thanks!
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+91 11 6678 4200 [Gionee India HQ]
+91 80 4207 1950 [Bangalore]
+91 73 4068 6596 [Jaipur]
F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
IMEI : [protected]
IMEI : [protected]
Mobile No:- [protected]
some Few of my customer care related mails attached for your reference.