[Resolved]  Gionee Communication Equipment — Gionee S6 Pro

Address:500002
Website:gionee.co.in

I am very disappointed after taking Gionee S6 Pro, it's only 4 months back i purchased the phone and two times i went for service centre
Would never going to suggest anyone to purchase Gionee ever

See, I brought Gionee S6 Pro on My birthday 8th December from LOT Showroom
With one year insurance also
last month i was facing problem regarding the charging part
Now neither the finger print sensor is working nor it's back button and front button
I was always using Samsung Mobile Smartphones since around 10yrs
This is the first time i brought Gionee and is very disappointed
See i am a working women and does not have this much time to go again and again to service centres
With result to the services which you are giving in Gionee, now i have decided to make it viral in a social media what kind of services you guys are providing
General awareness is mandatory for the public before spending their bucks in any product
i brought it in 23000 rupees, Totally Wasted.
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Apr 13, 2017
Marri Mano's response
Be serious about it and help for update...
I this my best but ur not giving your best.
Please sent update package
Verified Support
May 19, 2017
Gionee Communication Equipment Customer Care's response
Dear pooja,

We regret the inconvenience caused to you. Please inbox us the IMEI number, jobsheet and your contact details on our official Facebook page so that we can assist you better.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India
Complaint comments 

Comments

My gionee m5 plus is not updating to marshmallow itself now 7.0 itself there .
But my version is 5.0. So send me 6.0 update package.now i need 7.0 or 6.0 package.
Sir last 1 month not aweyable tuch and display gionee m4
I have booked a a1, gionee mobile phone on 11 april 2017 and payment made same day (order no 001195) but till date not received. Customer care of the company says last four days that "today deliver to you". As of now they did't not despatch/send my address. Please look into the matter and help me.
Gionee Communication Equipment Customer Care's response, May 19, 2017
Verified Support
Dear Ananup,

Please inbox us your order details on our official Facebook page so that we can speed up the process for you.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gionee Communication Equipment
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    532
    Pending
    0
    Resolved
    166
    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Gionee Communication Equipment contact information