[Resolved] Gionee Communication Equipment — Improper functioning of mobile handset

Alchemist 002

from Porbandar, Gujarat

Address:	Mumbai City, Maharashtra, 400028
Website:	en wikipedi.org/wiki/Gionee

I had purchased gionee mobile (P7) handset on 18th march 2017 from vijay sales, prabhadevi branch, 384. V. S marg, ddar west. I purchased it for rs-12, 999 /. The mobile functioned well for 3-4 days. The trouble started there on. I was unable to receive call nor could call. I visited gionee gallery on 6th or 7th at dadar west, opposite to dadar station. They set right the problem. After two-three days again the same problem persisted. I visited the service center again on 17th april 2017. The problem was set right. Again the same problem occurs. Some times the handset gets hanged. It has really caused great inconvenience for me. I purchased the handset just by the company name and its reputation, but has been very unhapppy. I request you to find solution for the problem. The details of the bill are as follows v. No 107-pd03-17 si 858. Code[protected]
With regards -
Snehaprabha kattti
Asst. Professor vidyalankar schiool of information technology, wadala
Contact number [protected]
Email — sneha. Katti09 @gmail.com

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Jun 23, 2017

Complaint marked as Resolved

Gionee Communication Equipment customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

Gionee Communication Equipment Customer Care's response Dear Snehaprabha,

We apologize for the inconvenience caused. Please share your concern on our official Facebook page so that we can do the needful for you.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India