[Resolved]  Gionee Communication Equipment — Misbehave by gionee service center employees with me

Address:	Varanasi, Uttar Pradesh, 221001
Website:	gionee.co.in

Dear sir,
I would like to inform you that i'm a good customer of your company and i'm using a gionee p5l set from july 2016. Nowadays my mobile memory was not showing in computer/laptop through data-cable. So i went a gionee service center, sigra, varanasi, uttar pradesh on dated 24 october, 2016 at 05:05 p. M. But there was a female employee whose listen to me after 10 to 15 minutes and tell me that after 05:00 p. M. I can't take your mobile, here sever is down, etc.,, etc.., etc... I was shocked because i was reached their after 50 k. M. Travelling. I was many time requested her but she was rudely said no. There was a good guy i think that his name was ravi... Something i tell to him. After his telling to their colleges she had many discuss with good guy and finally received my mobile very rudely and tell me that after two or three days we'll call you. But today is 27 october, 2016 and no any call back from service center. So i had call to service center they are ask my name, model no., etc... And tell that i'll call back after 30 minutes. I had call back again and their replied as same as above. It's happen six or seven times but they are not give me any replied and now they are not receiving my calls.
So, i kindly request to you if it is out of your understanding (My mobile's problem) please return my mobile and give me a letter that i can't do. And i want to know also "is it a rule that after 05:00 p. M. Your company not received mobile phones at service center?" if yes please provide me a copy if possible. Why are they not receiving my calls? In this regard if you have any rules that not receiving call please provide me copy.
I'm enclosing here a soft copy of my receipt given by gionee service center, sigra, varanasi, uttar pradesh-221010. This service center is suggested by you but your service center is not responding me and your customer care asking me job service no. Etc. But i didn't got any number by your service center. I'm very worried for my mobile. I kindly request to please concern your gionee service center, sigra, varanasi, uttar pradesh-221010 as mentioned in enclosed receipt and ask them job service no. Etc.. And inform me as soon as possible.
Thanking you.

(Vikas tripathi)
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E-mail : [protected]@gmail.com